Asus Eee PC RAM Upgrade Policy Upsets Users

From the Asus Support Page -

Question:

How do I upgrade the memory and SSD modules of Eee PC on my own?

Would disassembling the bottom cases affect the warranty?

Answer:

Since the product positioning and service terms of Eee PC is different from notebooks, Asus is unable to provide any upgrade for the internal hardware (including the SSD and memory modules).

Customers disassembling the outer cases (including the keyboard) of Eee PC products or tearing off the warranty label is considered as customer induced destruction (CID), which will lead to voiding the warranty.

If you have demands for higher capacity of memory and storage, you may select various models of notebooks from Asus for your suitable purchase.

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It seems ridiculous for Asus to design the Eee PC with access to the RAM and then prevent users from doing such a simple DIY thing of upgrading the RAM without voiding the warranty.

As I have written before, if Asus wants to position the Eee PC as a consumer product, it should package it that way and sell it via the consumer electronics/appliances of retail stores. They shouldn't even discuss what OS it uses, or processor is inside. Just promote the functionality. Period.

For more user discussion on this topic, you can read the Eeeuser forum thread here.